Territory Service Manager

Territory Service Manager

Lead service delivery in a growing healthcare technology environment

This is an opportunity to step into a leadership role with a business transforming how healthcare operates through digital solutions. Working across a defined territory, you’ll take ownership of service delivery, team performance, and commercial outcomes — ensuring customers receive a high-quality, responsive service experience.

You’ll be joining a business that partners with hospitals and care providers to deliver critical technology solutions that improve patient outcomes and operational efficiency.

The Opportunity

This is not a sit-back leadership role. You’ll be hands-on in driving performance, leading teams, and improving how service is delivered on the ground.
You will:

• Lead end-to-end service delivery across your territory, ensuring work is delivered safely, on time, and to a high standard
• Own financial performance including forecasting, cost control, and margin improvement
• Build strong client relationships and act as the key escalation point for service issues
• Lead and develop a team of technicians and service leaders to drive accountability and performance
• Identify opportunities to improve service delivery, efficiency, and customer outcomes

What’s In It For You

• Join a business scaling in the healthcare digital space
• High level of autonomy — you own your territory
• Work on meaningful solutions that directly impact patient care
• Collaborative, agile environment where ideas are valued
• Leadership role with clear influence over outcomes and performance

What We’re Looking For

• Experience leading field service or operational teams (technology, healthcare, electrical, ICT or similar)
• Strong commercial acumen — budgeting, forecasting, margin management
• Ability to balance customer outcomes with operational efficiency
• Confident stakeholder manager across clients and internal teams
• A hands-on, solutions-focused leader who thrives in a dynamic environment

Why This Role Stands Out

This is a business that sits at the intersection of technology and healthcare, delivering solutions used across hospitals and care environments. It’s growing, evolving, and needs leaders who can move with it — not people who want to maintain the status quo.

If you want ownership, impact, and the ability to shape how service is delivered — this is it.

Apply Now

For a confidential discussion, contact:
natashan@techforce.com.au
0483 953 699