Rebuilds - Operations Support Manager

Reporting to the Operations Manager, the Rebuilds – Operational Support Manager will join our team on a fulltime basis at our Welshpool location.

The role supports three major streams for the Welshpool Operations Group, including, forecasting and capacity planning, price estimation along with parts sourcing and logistics. The key parts to this role are ensuring rebuild scopes and plans are robust yet flexible enough to accommodate operational variability while accurately forecasting and sourcing the resources, facilities, and materials required for delivery.

Roster – Rotating roster

Week 1: 5D2O 8.5 hours Week 2: 4D3O 10.5 hours (including meal break)

Location: Welshpool

What You'll Do:

• Lead the project management and implementation of a centralised statewide planning and pricing system, including the adoption of new systems and processes to standardise scheduling and improve operational efficiency.
• Leads by example and drives a strong safety‑first culture through effective planning and risk management.
• Builds a skilled, engaged, and diverse team through coaching, development, and succession planning.
• Sets clear expectations, ensures accountability, and oversees accurate planning, forecasting, and resource alignment.
• Promotes innovation and long‑term strategic thinking to support continuous improvement and change readiness.
• Applies commercial acumen to optimise productivity, resource utilisation, profitability, and pipeline visibility.
• Strengthens stakeholder relationships, communicates effectively, influences outcomes, and approves all key scopes, quotations, forecasts, and allocations.

Skills & Experience:

• Tertiary qualification with 5+ years post‑trade supervisory or operations support leadership experience, ideally within an OEM or similar industry.
• Proven people‑leadership capability, including coaching, mentoring, and building high‑performing teams with strong emotional intelligence.
• Strong commercial, customer, and operational understanding, including financial drivers, planning, forecasting, scheduling, and working effectively in dynamic environments.
• Strategic and analytical thinker able to manage competing priorities while building strong internal and external stakeholder relationships.

Our Benefits include, but are not limited to:

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 5516