Key Account Manager

About the Company

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and a strong future focused on growth. As an employer, we offer meaningful opportunities to be part of this impact providing end to end solutions across Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC. Joining Coates means contributing to projects that help our customers build, maintain, and shape communities across Australia.

About the Role

Based in Belmont and reporting directly to the Sales Manager, this pivotal role is about more than account management. You’ll take full strategic ownership of a major customer portfolio spanning construction, mining, and government sectors across Western Australia. Your mission? To lead the growth, retention, and development of key relationships positioning Coates as a trusted partner, not just a supplier.

Key Responsibilities

• Own the customer relationship: Act as the senior point of contact for key accounts, supported by a strong local team. You'll drive long-term strategic engagement across all levels of the customer organisation.
• Be the face of Coates: Proactively embed yourself within customer businesses to understand their challenges and align Coates' solutions to support their operational success.
• Think strategically: Develop and execute account growth plans and customer engagement strategies, working closely with internal teams to deliver innovative, value-adding solutions.
• Drive growth: Identify and act on new project opportunities within existing accounts while also creating pathways to engage new customers across the WA market.
• Stay connected: Travel across the state as required to visit sites, strengthen relationships, and ensure visibility across all levels of your customer network.

What you’ll get in return

We provide our team with a wide range of perks and benefits, including:

• Development and career progression pathways
• Flexible working options available! Let’s discuss what works best for you
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation

About You / Requirements

• Experience selling services into construction, manufacturing, government or related industries
• Be a self-starter who thinks strategically to drive results in a performance-driven environment
• Have proven negotiation and influencing skills
• Tendering and contract management experience
• Ability to interpret and analyse data to formulate strategic plans
• Demonstrate appreciation for the importance of good stakeholder relationship

How to Apply

Visit careers.coates.com to learn more about our values and opportunities.

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you.