Branch Manager

About the Company

Coates is one of Australia’s largest equipment hire companies, with over 150 years of experience supporting industries that build and sustain our country. We know that great branches are run by great people – and we invest accordingly.

We’re proud to be delivering our second Reconciliation Action Plan, committed to improving gender representation, and actively growing the next generation of leaders through our development programs.

Through the Coates Foundation we support local and national charities, and we’re investing in more sustainable equipment solutions to reduce our environmental footprint.

Visit careers.coates.com to learn more about our values and opportunities.

About the Role

Lead Kalgoorlie’s go-to equipment hire branch

The Coates Kalgoorlie branch is home to a dynamic team and we’re looking for a Branch Manager who is ready to own it. You’ll lead a team of customer and service professionals, drive branch performance and be the kind of leader your team genuinely wants to follow.

This is a role for someone who thrives on variety, builds strong relationships naturally, and gets satisfaction from seeing their team succeed. You’ll have real autonomy to shape how the branch operates and the support of a national business behind you.

Day to day, you’ll:

• Drive branch performance across safety, revenue, fleet utilisation and customer loyalty
• Champion a safety-first culture for your team and every customer on site
• Coach and motivate your team to deliver the kind of service that keeps customers coming back
• Build the right solution for each customer – from quotes and hire agreements through to purchase orders
• Oversee fleet and asset management to keep the branch running at its best

What you’ll get in return

Joining Coates means joining a company that genuinely invests in its people. You’ll receive:

• Clear career progression pathways and leadership development programs
• Flexible working options – let’s talk about what works for you
• Employee discounts, benefits and a dedicated wellbeing program
• Purchased additional leave
• Novated leasing and salary sacrifice options
• 16 weeks paid parental leave on top of the government scheme
• Paid volunteering days through the Coates Foundation

What you’ll bring to the role

• Proven experience in sales and operational management, ideally in equipment hire, industrial services or a related field
• A track record of leading teams with a genuine ‘One Team’ mindset – you bring people together, not just manage them
• Consistent delivery against commercial KPIs and P&L targets
• Sharp commercial instincts and confidence with branch-level financials
• Strong communication skills – you’re as comfortable on the phone with a customer as you are presenting to management
• Confidence with computer systems, CRM tools and Microsoft Office

Looking for more reasons to join Coates?

Coates is one of Australia’s largest equipment hire companies, with over 150 years of experience supporting industries that build and sustain our country. We know that great branches are run by great people – and we invest accordingly.

We’re proud to be delivering our second Reconciliation Action Plan, committed to improving gender representation, and actively growing the next generation of leaders through our development programs.

Through the Coates Foundation we support local and national charities, and we’re investing in more sustainable equipment solutions to reduce our environmental footprint.

Visit careers.coates.com to learn more about our values and opportunities.

Ready to run your own branch? Apply now.

We welcome applications from people of all backgrounds, experiences and perspectives. If you’re the right fit, we want to hear from you.

Coates. Equipped for you.