Senior Account Manager Aftermarket

About Us

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Take the lead on some of our most strategic Tier 1 customer relationships. You’ll shape account strategy, drive sustainable growth and build strong partnerships with senior stakeholders, connecting customer priorities with Komatsu’s aftermarket capabilities across sites and regions.

Key Responsibilities

• Manage strategic Tier 1 customer relationships at a corporate level.
• Develop and deliver multi-year account plans aligned to customer goals.
• Drive revenue growth, profitability and increased wallet share.
• Lead contract, pricing and long-term commercial negotiations.
• Build trusted relationships with C-suite and senior stakeholders.
• Lead fleet optimisation, TCO reduction and digital integration initiatives.
• Facilitate executive business reviews and account performance reporting.
• Maintain accurate forecasting, opportunity pipelines and CRM activity.

Role Located: Welshpool, WA

Roster: Monday–Friday, 38 hours per week

What We Are Looking For

• Strong knowledge of mining operations, customer needs and equipment lifecycles.
• Proven ability to develop long-term, multi-site account growth strategies.
• Strong commercial acumen with experience negotiating high-value agreements.
• Demonstrated ability to build relationships and influence C-suite decision-makers.
• Experience leading strategic initiatives, including innovation and digital transformation.
• Confident using CRM and reporting tools for account planning and opportunity management.
• Tertiary or trade qualification in sales, service, engineering, logistics or supply chain desirable.

Why Work for Us?

Komatsu Benefits

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits.
• Financial: Income Protection Insurance and Death & Disability Insurance provided through our company superannuation fund; novated leasing options available.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with CU Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu.

How to Apply

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.