Periodical Cleaning Team Lead Perth Base
ISS
Job Description
Periodical Cleaning Team Lead
ISS Defence Living & Working Services
Irwin Barracks, Karrakatta WA
Stirling Barracks, Rockingham, WA
Full Time | Defence Environment | Leadership Opportunity
Lead a Specialist Cleaning Team Supporting Australia's Defence Personnel
The Opportunity
Reporting to the Cleaning & Accommodation Manager, you will be responsible for leading a team delivering specialist and periodical cleaning services across accommodation, operational and shared facilities.
You will ensure cleaning programs are completed safely, efficiently and to the highest standards while developing team capability and maintaining excellent customer relationships.
This is a leadership role requiring both operational expertise and the ability to coordinate resources, equipment and personnel to achieve outstanding outcomes.
Key Responsibilities
- Lead, supervise and support a team of periodical cleaning professionals.
- Plan, schedule and execute periodical cleaning programs across Defence facilities.
- Coordinate specialist cleaning activities including:
- Carpet extraction
- Strip and seal floor maintenance
- Pressure washing
- High-detail and deep-cleaning services
- Ensure scheduled, responsive and clinical cleaning requirements are delivered to contract standards.
- Conduct quality inspections and audits to maintain service excellence.
- Train and mentor team members in specialist cleaning techniques and equipment operation.
- Manage customer enquiries, service requests and operational issues professionally.
- Ensure cleaning equipment, chemicals and consumables are available, maintained and used correctly.
- Support workplace safety initiatives and ensure compliance with ISS, Defence and WHS requirements.
- Maintain accurate operational records and reporting.
What We're Looking For
- Essential Experience & Skills
- Minimum 2 years' experience in a cleaning supervisory or team leadership role.
- Demonstrated experience planning and coordinating periodical cleaning activities.
- Strong understanding of specialist cleaning processes and methodologies.
- Experience operating and maintaining specialised cleaning equipment including:
- Floor scrubbers
- Carpet extractors
- Pressure cleaning equipment
- Window cleaning systems
- Other commercial cleaning machinery
- Strong people leadership, coaching and team development skills.
- Excellent customer service and problem-solving abilities.
- Strong organisational skills with the ability to prioritise and manage multiple tasks.
- Knowledge of safe chemical handling and cleaning procedures.
- Intermediate computer skills including Microsoft Word, Excel and Outlook.
- Australian Citizenship.
- Current National Police Clearance.
- Ability to obtain and maintain a Defence Baseline Security Clearance.
- Desirable
- Previous Defence, government or secure-site experience.
- Certificate II in Cleaning Operations or higher.
- Current Driver's Licence.
- Senior First Aid qualification.
- Experience using workforce management systems such as UKG.
- Knowledge of Facilities Management Systems (FMS).
Why Join ISS?
- ✅ Competitive salary package
- ✅ Work in a unique and rewarding Defence environment
- ✅ Career development opportunities within a global organisation
- ✅ Ongoing leadership and professional development
- ✅ Supportive and inclusive team culture
- ✅ Employee wellbeing and benefits programs
- ✅ Opportunity to lead a specialised and highly skilled cleaning team
Eligibility Requirements
- Due to Defence security requirements, applicants must be Australian Citizens and be eligible to obtain and maintain a Defence Baseline Security Clearance.
Apply Now
- If you are an experienced cleaning leader with a passion for specialist cleaning operations and team development, we would love to hear from you.
- Join ISS Defence and play a critical role in delivering safe, clean and operationally ready environments that support Australia's Defence community.
- ISS is an Equal Opportunity Employer. We value diversity and encourage applications from people of all backgrounds and experiences.
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