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Operations Administrator

Pearl Recruitment Group

Maddington, WA
Office
Full-time

Job Description

09th July, 2026

Operations Administrator
Location:
Maddington
Hours: Full-time | Monday to Friday (flexibility to work four longer days per week, however availability on Fridays is essential)
Employment Type: Casual with the opportunity to transition to permanent (or permanent from commencement for the right candidate)

Our client is a well-established, owner-operated business based in Maddington, specialising in the manufacture and distribution of building products. With a strong reputation for quality and customer service, they are seeking an Operations Administrator to join their supportive team in a long-term position.

This is a varied position that combines customer service, order coordination, and operational administration. You'll be the first point of contact for customers, ensuring enquiries are handled professionally, orders are processed accurately, and deliveries are coordinated efficiently.

Working within a small, supportive team, you'll have the opportunity to take ownership of your role while developing your skills in a stable and growing business. This role would suit someone with previous administration experience who enjoys dealing with trade-based customers and is looking to join a supportive business where their contribution is valued.

About the Role:
Your responsibilities will include:

  • Responding to customer enquiries via phone and email
  • Providing customers with product information and lead times
  • Processing customer orders accurately and efficiently
  • Coordinating deliveries and liaising with customers regarding orders
  • Building strong relationships with trade customers and suppliers
  • Assisting with general accounts administration
  • Maintaining accurate records and documentation
  • Using MYOB, Microsoft Excel, and internal systems
  • Providing general administrative support
  • Assisting with day-to-day office tasks as required

About You:
To be successful in this role, you will be organised, detail-focused, and comfortable working in a fast-paced, customer-focused environment.

Requirements include:

  • Previous experience in administration, customer service, or trade support is highly regarded
  • Strong communication skills and confidence dealing with customers over the phone and via email
  • Excellent attention to detail and accuracy when processing orders and documentation is essential
  • Strong computer skills, including Microsoft Excel
  • MYOB experience (or the ability to learn)
  • Excellent organisational skills and the ability to manage multiple tasks
  • A positive attitude and willingness to learn and grow within the business
  • Experience working within a trade, manufacturing, construction, or industrial environment will be highly regarded
  • Full Australian Working Rights

How to Apply?
This is a great opportunity to join a supportive, owner-operated business where you can build a long-term career and become a valued member of the team.

If you're looking for a role that offers variety, stability, and the opportunity to develop your skills within a great working environment, we'd love to hear from you.

Please click apply now and suitable candidates will be contacted.Apply For Job

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