Internal Sales Administrator

About the Company

Our client is a leading provider of engineering design and manufacturing solutions to the mining, resources and industrial sectors.

About the Role

As an Internal Sales Administrator, you'll play a key role in supporting the sales team, following up customer quotations and ensuring opportunities continue moving through the sales pipeline. This is a proactive, phone-based position suited to someone who enjoys speaking with customers, is confident following up leads and is keen to build a long-term career within technical sales.

• Proactively following up customer quotes by phone and email (around 20 calls daily), helping move opportunities through the sales process
• Discussing quotes with customers, answering questions, understanding any barriers to proceeding and confirming clear next steps and decision timeframes
• Re-engaging stalled or inactive opportunities and working with the wider sales team to recover potential sales where possible
• Responding to customer enquiries, managing the shared sales inbox and sending quotes on behalf of Sales Consultants when they are onsite or unavailable
• Liaising with sales, engineering and production teams to confirm lead times, feasibility and customer requirements
• Tracking quotes from issue through to sale or closure, while keeping customer details, follow-up actions, expected sale dates and outcomes up to date in the CRM
• Identifying reasons for delayed or lost opportunities and assisting with sales reporting, pipeline updates and general support to the Commercial Lead and wider team

What's in it for you?

Aside from working in a supportive, values-driven environment with engaged leadership, you'll be rewarded with a salary of $90,000 - $115,000 + super (pending experience). This role also offers a strong pathway into Technical Sales, with plenty of hands-on learning and the opportunity to build your product, customer and industry knowledge over time. Additional benefits include:

• Excellent work/life balance — Monday to Friday (no weekends)
• 42.5 hours per week with flexible starting times
• Free daily lunches
• Birthday leave
• Free on-site parking
• Free access to a 24/7 on-site gym

About You

You're someone who enjoys building rapport with customers, picking up the phone and keeping things moving. You'll be naturally organised, confident managing a busy workload and comfortable working toward clear sales and follow-up targets. Most importantly, you'll be proactive, reliable and someone who takes ownership of their work from start to finish. In addition, you will possess the following:

• Experience in an internal sales, telemarketing, sales administration or a similar customer-focused role (previous engineering, manufacturing or mining exposure highly advantageous)
• Strong interpersonal skills, organisation and a high attention to detail
• Good computer literacy and experience using CRM software (previous HubSpot experience also highly regarded)
• Unrestricted working rights
• Ability to pass a drug and alcohol assessment

Interested?

If you're ready to take the next step in your sales career, click "Apply Now" or send your resume to resume4@pearlrec.com.au. Alternatively, give Amy a call on 0435 448 670 for a confidential chat. Apply For Job