Customer Service Consultant

Your new company

Our client is a globally recognised provider of engineered equipment and processing solutions for the mining and minerals sector. With a long-standing history in heavy industry, the organisation supports mining operations worldwide through innovative products, aftermarket services, and technical expertise across the full processing lifestyle, from extraction through the mineral processing and tailings management. The company is known for its strong commitment to safety, sustainability, and continuous improvement, delivering high-performance solutions to some of the world's leading mining operations.

Your new role

As a Customer Service Administrator, you will be based locally in Hazelmere, WA, supporting a busy mining services operation. You will act as the first point of contact for customers, providing professional and timely support while ensuring all administrative processes are completed accurately. This temporary role is ideal for someone who enjoys variety, customer interaction, and working in a fast-paced industrial environment.

Key responsibilities include:

• Handling customer enquires via phone and email.
• Processing orders, service requests, and job bookings.
• Liaising with internal teams to ensure smooth service delivery.
• Maintaining customer records and databases.
• Preparing documentation such as work orders, invoices, and basic reports.
• General administrative support including data entry, scheduling, and filing.

What you'll need to succeed

• Pervious experience in customer service, administration, or office support.
• Strong communication skills and a professional phone manner.
• High attention to detail with accurate data entry skills.
• Ability to manage multiple tasks with customer enquiries simultaneously.
• Confidence using SAP, Microsoft Office, and internal systems.
• Exposure to mining, industrial, or resources environments will be highly regarded.
• A proactive, reliable, and team-focused attitude.

What you'll get in return

• A local Hazelmere-based role. No FIFO or long commutes. Home every night!
• Immediate start in a supportive and well-established team.
• Exposure to the mining service industry.
• Valuable experience to strengthen your resume and open future opportunities.

What you need to do now

If this role sounds like the right fit for you, apply now or reach out for a confidential discussion. Applications are being reviewed immediately, so don't miss this opportunity to secure a local customer service role within the mining sector.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

LHS 297508