Administrator - Service Operations

About the role

WesTrac is excited to offer an opportunity for a motivated and experienced Administrator to join our Machine Rebuilds workshop (GWS) team in Tomago.

Based at our state‑of‑the‑art Head Office facility, this full‑time Monday–Friday role is a key support position within our General Workshop Rebuilds Department area, helping ensure the smooth and efficient operation of our machine rebuild programs.

As an Administrator in our workshop, you’ll play an essential role in supporting day‑to‑day activities—managing documentation, coordinating operational requirements, and providing exceptional support to our workshop teams. This is a fast‑paced, hands‑on environment where your attention to detail, strong organisational skills and proactive approach will directly contribute to delivering high‑quality rebuilds for customers across mining, construction and earthmoving.

Key Responsibilities

• Manage general administrative tasks—including data entry, filing, document control and record management.
• Coordinate accurate timesheet entry, submission and approvals to ensure our team members are paid correctly.
• Liaise with internal teams and external suppliers to organise goods and services.
• Coordinate accommodation, travel and expense processes for branch personnel.
• Arrange training, inductions and compliance requirements.
• Identify and implement continuous improvement initiatives across systems and processes.
• Act as the branch’s first point of contact—supporting internal staff and directing enquiries where needed.
• Support internal teams by generating and analysing reports to ensure adherence to industry compliance.
• Champion and live the WesTrac values in everything you do.

What we’re looking for

• Relevant qualification in Business Administration with experience in a similar administrative role.
• Strong computer literacy and high-accuracy data entry skills.
• Excellent communication skills—clear, professional and confident.
• High attention to detail and strong organisational skills.
• Ability to work under pressure and manage competing priorities with ease
• Adaptability and a solutions-focused mindset.
• Demonstrated a continuous improvement approach.

Why WesTrac?

• Annual Remuneration and performance review
• 12 Weeks Paid Parental Leave.
• Training & accredited development pathways.
• Income protection covering you 24/7.
• Purchased leave options, flexible work arrangements & RDO opt-in available.
• Discounts on CAT products, tech, retail and travel.
• Employee Wellness Program, including mental health support and fitness initiatives.
• Modern facilities, including onsite parking and a collaborative office environment.
• Refer a friend program – work alongside your mates and receive up to $3000 for each successful referral!
• Relocation assistance available, if required, for successful candidates.

Apply Now

If you’re ready to bring your administrative expertise to a role that offers impact, variety and genuine growth—we want to hear from you.

For further information regarding this role, please contact the Recruitment Team on 1300 797 028 and reference job number 5689

Successful applicants will be required to complete a satisfactory National Criminal History Check and a Pre-Employment Medical as part of the Recruitment Process.

At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly supports the principles of equal employment opportunities in the workplace, and is committed to continuing to build our workplace culture.