Workforce Scheduler
Sodexo
Job Description
About the Company
Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact.
About the Role
As a Workforce Scheduler, you’ll ensure our sites are resourced efficiently by planning rosters, managing contingent labour, and partnering with Site Leaders to maintain seamless workforce coverage across your region.
- Build accurate, forward‑looking rosters aligned to operational needs
- Manage contingent labour pools and agency partners
- Maintain rosters, trackers, and compliance across systems
- Support onboarding and site access requirements
- Lead weekly labour planning meetings
- Fill vacancies, manage absences, and adjust labour plans proactively
- Resolve time & attendance exceptions with Site Leaders
- Handle HR‑related matters for contingent employees
- Provide reporting, maintain data integrity, and support workforce planning
- Identify improvement opportunities and support new tools and processes
About You / Requirements
- You're organised, proactive, and thrive in a fast‑paced environment
- You communicate clearly
- You manage competing priorities
- You maintain strong compliance and accuracy
- Experience in scheduling/rostering (FIFO or 24/7 operations a plus)
- Knowledge of awards, EAs, and labour legislation
- Strong technical capability (ATS, Power BI, UKG, induction systems)
- Excellent stakeholder engagement and communication skills
- Strong problem‑solving, organisation, and data interpretation skills
- Ability to work within KPI/SLA frameworks
Qualifications & Certifications
- Education (Desirable): Certificate/Diploma in Business Administration
What's On Offer / Benefits
- Competitive pay and job security in an essential services industry
- Access to 100+ retail discounts and multiple salary packaging options
- Great teamwork and a solid group of people around you!
- Opportunities for training and career progression within Sodexo
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