Spare Parts Interpreter - Brisbane (ATR-M156)

About Us

Join the Komatsu family and you'll become part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.

Komatsu Forklift Australia promotes, sells, hires and services the full range of Komatsu forklifts, with niche products to ensure that we have the right solution for our customers' needs.

The Opportunity

We have a rare opportunity for an experienced Spare Parts Interpreter to join our team. This is an exciting opportunity to join an OEM that genuinely cares for its staff and customers.

Reporting to the Branch Manager, the role will see you lead the team who interpret, process and support customer spare parts requirements. Your leadership, strong customer service and problem-solving skills will allow you to excel in this role. You will leverage a variety of communication tools and techniques to ensure prompt turnaround of spare parts enquiries and orders.

As a Parts Supervisor at Komatsu Forklifts, you'll be supported both professionally and personally. We are committed to fostering a learning culture in a diverse environment and see the support and recognition of training and education as key to your personal development, so you can achieve your goals. We also provide a phone and uniforms/PPE for you.

• Roster: Monday to Friday
• Location: Brisbane branch

Key Responsibilities

• Compile quotes for the service department and external customers.
• Prepare customer invoices and external and internal sales, and enter data into the parts computer system.
• Review the market competitiveness of our parts and discuss discounts for volume customers.
• Arrange courier pick-ups and deliveries.
• Control all stock replenishments for the warehouse and field service vans.
• Prepare and dispatch inter-branch stock transfer requests.
• Assist Field Service and Workshop technicians in locating and ordering parts for breakdown repairs.
• Process and prepare all parts required for Workshop Sales and Hire Preps.
• Process daily paperwork, including booking out parts collected for jobs and all completed incoming part orders.
• Raise purchase orders and goods receipts, and update stock purchased.
• Identify problems relating to the product and process, and make recommendations.
• Use Personal Protective Equipment (PPE) and comply with EEO practices and procedures.

The Knowledge, Skills and Abilities We're Looking For

• Experience in a similar role within the automotive/light vehicle industry.
• Passion for leadership and mentoring people to be the best they can be.
• Customer focus and the ability to liaise with internal and external customers.
• Experience in inventory control and warehouse systems.
• Understanding of parts sales and supply chain activities.
• Strong verbal and written communication skills.
• Competence in Microsoft Office.
• Current driver's licence and forklift ticket.

The Benefits

At Komatsu Forklift Australia, we have proven career pathways into various exciting fields. We are committed to creating a learning culture and consider the support and recognition of training, learning, development and education fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

• Technology: Discounts on Apple, Dell, Lenovo and Microsoft products.
• Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks.
• Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix.
• Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents.

Komatsu offers a zero-harm culture in the workplace and a competitive remuneration package. To drive success, we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you'll become part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.