Guest Services Assistant

Join our community and continue your exciting career. Whether you’re new to the industry or bringing your experience to a new team, come and work in one of our villages and find the lifestyle that works for you. Creating welcoming environments and supporting the well-being of our guests and staff is what we do. Come see how we bring our motto to life — Stay well, work well with Civeo!
This full-time opportunity is based at our Dysart Village in Queensland.

THE ROLE
We are seeking a Full-Time Guest Services Assistant to join our vibrant Village Administration team. You will support reception operations for a village featuring more than 1,700 ensuite rooms, along with a broad range of guest amenities and recreation facilities.
This position works on a 10:4 roster, with four consecutive days off (Mon–Thu). As there are no weekend flights available, this role is ideally suited to a DIDO candidate.
In this role, you will:

Provide warm, professional customer service to a high volume of guests
Manage reception processes, guest inquiries, and administrative duties
Complete accurate, high-volume data entry using various software systems
Live and work on-site during rostered shifts
Earn a salary of $76,993 + 12% Superannuation

THE PERKS

All meals provided (buffet-style with cook‑to‑order options)
Private accommodation with ensuite, air‑conditioning, linen, TV, fridge & storage
Access to recreation facilities including The HUB bar, gazebo areas, Kinetic Gym and convenience store
Social events like fitness classes, bingo, sports nights and paint & sip
Wellbeing programs, including confidential EAP services
Retail discounts through The Civeo Hive employee platform
Career growth opportunities across our national network
Access to powered and unpowered caravan sites if required

ABOUT YOU

Current Driver’s Licence
Background in administration, hospitality, or accommodation services
Valid Australian working rights (no sponsorship available)
Ability to pass a pre-employment medical
Comfortable with a Fri–Sun working cycle and DIDO travel
Aligned with our values: Safety, Respect, Care, Excellence, Integrity, Collaboration

WHAT’S NEXT

Apply NOW!
You may be invited to complete a short video questionnaire
Our team will contact you regarding next steps
Pre-employment steps include document checks, background checks, medical assessment and online inductions
Then you’re ready to get started!

ABOUT US
Civeo Australia provides workforce accommodation services across Australia and globally. With more than 40 years of experience and approximately 10,000 rooms across QLD, NSW and WA — plus an additional 16,500 rooms in client-owned properties — we support individuals living and working away from home.
We proudly encourage Aboriginal & Torres Strait Islander people to join our team and are committed to meaningful engagement with Traditional Owners and First Nations communities.
Stay Well. Work Well.