DIDO Admin/ Utility role 14/7 with RMS experience - Mackay/ Bowen Basin Region

About the Role

Calling all Mackay/Bowen Basin locals with extensive experience in the RMS front office booking system for a 14/7 DIDO admin role in a remote workforce village inland from Mackay.

If you're ready to make a difference and be part of a company with a rich legacy of excellence, we want to hear from you!

The Roles

• Previous remote village/camp administration and reservations experience.
• Strong working knowledge and hands-on experience with RMS.
• Manage a high volume of up to 300–500 per day in accommodation bookings, amendments and cancellations.
• Manage guest arrivals, departures, room allocations and movements.
• Prepare occupancy reports and maintain accurate reservation records.
• Liaise with clients, contractors and site personnel.
• Demonstrate strong attention to detail, organisation and communication skills.
• Work independently and manage a busy reservations workload.
• Previous RMS and remote village reservations experience is a key requirement for this role.
• Work independently without supervision.
• Be available to work on a 14/7 roster cycle (14 days on, 7 days off).
• Be willing to work 10-hour shifts each day.
• Maintain strict record-keeping, health and hygiene standards and systems.
• Be able to travel into and out of site at your own expense.

About You

• At least 2 years of experience working in remote mine-site villages or workforce camps with RMS experience.
• Excellent hands-on customer service skills and willingness to jump in at any time to assist the operation.
• Excellent problem-solving skills and ability to stay calm under pressure.
• Friendly and considerate attitude to promote a positive work environment.

Requirements

To be considered, you must have or be willing to obtain:

• An Australian Open Driver's Licence.
• The ability to pass a pre-employment medical and drug screen.
• A recent National Police Check (within 1 month).
• Unrestricted work rights in Australia.
• A current Food Safety Certificate or willingness to complete the free online food safety certificate.
• A current QLD Responsible Service of Alcohol (RSA) or willingness to obtain your own.

About SIRROM

SIRROM, a trusted industry leader and provider with 50 years in Life Support and Facilities Management, is expanding! We excel in delivering exceptional food and service across all conditions and locations. As we grow, we're looking for passionate professionals to join our dynamic team in workforce villages across QLD and nationally.

One of SIRROM's goals for 2026 is to expand our Facilities Management network by hiring dynamic, talented and passionate new team members who can bring real value as we grow.

How to Apply

Does this sound like you? If so, now is the perfect time to send your resume to Recruitment@sirromcorp.com or call us on 07 3199 8500 and join us on our journey to success!

We appreciate all applications, but only shortlisted candidates will be contacted. All shortlisted applicants must attend a face-to-face or online interview and pass a pre-employment medical, including drug and alcohol testing.