Business System Analyst

About the Role

As a Business Systems Analyst, you'll work closely with business leaders, system owners, vendors and technical teams to understand challenges, define requirements and deliver solutions that improve efficiency, user experience and business performance. This is a highly visible role suited to someone who enjoys building relationships, challenging the status quo and turning business needs into practical outcomes.

What You'll Be Doing

• Partnering with stakeholders to understand business challenges and identify opportunities for improvement.
• Facilitating workshops and gathering business requirements.
• Mapping current and future-state business processes.
• Supporting system enhancements, upgrades, integrations and new technology initiatives.
• Preparing business cases, functional specifications and process documentation.
• Coordinating testing, user acceptance testing (UAT) and implementation activities.
• Working with internal teams and external vendors to deliver successful project outcomes.
• Supporting reporting, data quality and business intelligence initiatives.
• Driving system adoption through training, communication and change management activities.
• Helping the business simplify processes, reduce manual effort and improve operational efficiency. Supported by the business process improvement, project delivery, testing, reporting and change management responsibilities.

What We're Looking For

• Essential Experience:
  • Previous experience as a Business Systems Analyst, Business Analyst, Applications Analyst or similar role.
  • Strong requirements gathering, workshop facilitation and process mapping experience.
  • Experience supporting business-critical applications and enterprise systems.
  • Proven ability to work across multiple stakeholders and competing priorities.
  • Experience supporting system implementations, upgrades, integrations and continuous improvement initiatives.
  • Strong communication, documentation and problem-solving skills.
  • A collaborative approach and genuine passion for improving how businesses operate.

Highly Regarded Experience

• ERP and enterprise business systems (Pronto)
• Finance and procurement systems
• HR and payroll platforms
• HSE systems
• Project management and workflow solutions
• Reporting and analytics platforms
• Microsoft 365 ecosystem
• Power BI
• SharePoint
• Power Platform
• Exposure to mining, resources, engineering, manufacturing or other asset-intensive industries will also be highly regarded.

Why Consider This Opportunity?

• Work across a broad range of business functions and technologies.
• Influence how technology supports day-to-day business operations.
• Be involved in both continuous improvement and strategic transformation initiatives.
• Partner directly with senior stakeholders and decision-makers.
• Join a collaborative environment where your recommendations can genuinely shape business outcomes.

How to Apply

Apply now! Reach out to Hazel, hazel@techresources.com.au for a confidential chat.