Administrator - Service Operations

Reporting to the Branch Manager, the Administrator – Service Operations is responsible for providing a high level of administrative support to the Geraldton branch. In this role, you will work closely with the Workshop Supervisor to provide administration support, including invoicing and work order management, with opportunities for growth and development.

You will enjoy working with a diverse range of people, providing excellent customer service and playing an important role in supporting the day-to-day success of our workshop operations.

Roster

• Monday to Friday, 8.5 hours (including unpaid meal break)

What You'll Do

• Provide administrative support to the workshop leadership team, ensuring the efficient day-to-day operation of maintenance activities.
• Support the coordination of maintenance activities, paperwork and workshop administration.
• Assist with scheduling, resource coordination and reporting to help optimise workshop productivity and customer outcomes.
• Identify opportunities to improve administrative processes and assist with the implementation of continuous improvement initiatives.
• Support safety, quality and compliance processes, contributing to a safe and productive work environment.

Skills & Experience

• Excellent communication skills – interpersonal, written and verbal.
• Excellent customer service skills, with the ability to build and maintain successful working relationships.
• Strong computer literacy skills and Microsoft Office proficiency; SAP experience highly regarded.
• Time management, planning and organisational skills, with the ability to manage multiple priorities to meet objectives.

Our Benefits include, but are not limited to

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute.
• Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles.
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion and equality.

Reference Number: 6589