Administrator - Service Operations

Reporting to the Branch Manager, the Administrator – Service Operations will provide essential administrative support to our Kalgoorlie team, ensuring the smooth and efficient delivery of operational activities. We are seeking a motivated professional with strong attention to detail, the ability to manage multiple priorities, and a commitment to maintaining effective stakeholder relationships. Success in this role requires a proactive, solutions‑focused approach and the capacity to understand and support broader business objectives.

Roster:  Mon – Fri 8.5 hours per day (including unpaid meal breaks)

Location: Kalgoorlie Branch

What you’ll do:

• Providing high-quality administrative support across the team

• Handling purchase requisitions and overseeing the purchasing process

• Managing time capture reporting to ensure accurate records

• Maintaining archives and ensuring documentation is well-organized and accessible

• Ensuring compliance with WesTrac policies and procedures

• Coordinating and managing training requirements for staff

• Overseeing safety and contamination control audits

• Building and maintaining positive relationships with customers and internal stakeholders

Skills and Experience:

• Relevant administrative qualification at tertiary level or several years’ experience working in a similar level influencing role

• Professional level of computer literacy and data entry skills

• Effective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly

• Customer service orientation

• Attention to detail and accuracy

• Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people

• Stress tolerance and the ability to maintain satisfactory work standards under pressure

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.

• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.

• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.

• Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.

• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 5473