Administration Officer - Casual (On call)

We currently have a new opportunity for a dynamic Administration Officer. You will be part of the team, playing a pivotal role in facilitating seamless operations and optimising contractual commitments. This is a fast-paced environment, with ever-changing priorities. Reporting to the Quality and Compliance Manager, you'll help deliver high-quality outcomes that support our essential services.

This is an ad hoc/on-call casual role covering leave when needed. There is no set roster and no regular shifts. When needed, shifts are 7 am–3 pm.

What You’ll Do (key responsibilities)

This role offers a broad scope, with key responsibilities including:

• Provide general administrative support.
• Compile statistics based on shift summaries and other data.
• Compile and format basic reports.
• Audit visitor access cards.
• Enter data, including key tracking, incident and visitor statistics, and confidential tasks.
• Create IDs for bulk staff intakes.
• Provide customer service at the Security Office reception desk.
• Ensure efficient and effective office administrative processes are in place.
• Perform other duties as required by the Security and Car Park Manager and Security Supervisor, consistent with the employee’s skill level, classification and ability.

What You’ll Bring (experience required)

• Certificate IV in Business Administration or equivalent relevant experience (preferred).
• Demonstrated experience in business administration, such as customer service, filing and documentation management.
• Highly developed written and oral communication skills, including report writing, with a high level of attention to detail, accuracy and confidentiality.
• Knowledge of Work Health and Safety, and risk management principles, practices and regulations.
• Ability to use a range of computer software and learn new systems.
• A good grasp of engineering and technical environments as applicable to a major hospital.
• A personable, approachable manner, and willingness to engage and work with others in a professional, respectful and collaborative manner.
• Calm and focused approach when facing operational challenges.
• Ability to question information and ensure compliance.
• You must be an Australian Citizen or Permanent Resident.
• As a prerequisite for this role, candidates will be required to complete a work rights check, pre-employment medical check, Working with Children Check, Australian Police History certificate and reference checks.

More than anything, you’ll bring a strong work ethic, a positive attitude and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally, you’ll find real opportunities to advance your career.
• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply — potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know; we’re here to help you put your best foot forward.