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Travel Officer

Chandler Macleod

Perth, Western Australia

Job Description

Travel Officer – Mining

  • Perth CBD – Central Park
  • Competitive Hourly Rate

About the Role

Chandler Macleod are currently seeking an experienced and customer-focused Travel Officer to support the safe and efficient movement of personnel across regional operations.
This role is ideal for someone who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service while managing complex travel logistics.

Key Responsibilities

  • Coordinate travel bookings including flights, accommodation, and vehicle hire using company systems and tools
  • Provide travel support and assistance to personnel via phone and email
  • Deliver professional and service-focused communication with internal and external stakeholders
  • Conduct auditing and reporting to identify processing errors, training opportunities, and process improvements
  • Support the broader travel team with ticket management, queue monitoring, and request processing
  • Resolve accommodation discrepancies and booking issues
  • Assist with cross-team training and operational support
  • Manage shared inboxes and travel requests efficiently
  • Participate in a rotational emergency after-hours support roster

Skills & Experience

To be successful in this role, you will demonstrate:

  • Strong commitment to customer service excellence
  • Ability to work under pressure and meet strict deadlines
  • Excellent problem-solving skills and attention to detail
  • Strong multitasking and time management capabilities
  • Ability to work collaboratively within a team or autonomously when required
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook

What’s on Offer?

  • 5:2 roster located in Perth CBD
  • Flexible work-from-home arrangements
  • Supportive and inclusive team culture
  • Opportunity for permanent employment after 6 months
  • Ongoing training and professional development
  • Team-building events and recognition programs
  • Annual development planning and performance reviews
  • Career progression opportunities
  • Networking opportunities with key stakeholders
  • Wellbeing initiatives including Peer Support and EAP services

Apply Now

If you are an experienced Travel Officer looking to join a high-performing and supportive team within the mining sector, we would love to hear from you.
Apply now to be considered for an immediate start.

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