Technician - Resident Field Service

About the Company

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.

About the Role

The Opportunity:

Due to continued growth across the Southern NSW region, we are seeking an experienced Resident Field Service Technician to support customers throughout the Wagga Wagga region and surrounding areas between Wodonga and the ACT.

This is an existing position critical to the ongoing growth and support of our Southern Region customer base. You’ll work autonomously in the field while being backed by a highly experienced service and technical support team.

You’ll be responsible for carrying out diagnostics, repairs, maintenance and breakdown support across Komatsu equipment, while building strong relationships with customers and ensuring equipment uptime and reliability.

A fully maintained tool of trade vehicle will be provided.

Roster: Monday to Friday Role Location: Wagga Wagga and surrounding region Pay Rate: Up to $53.75/hr Base + Tool of Trade Vehicle + $350 Weekly Resident Allowance + Super

Key Responsibilities

• Diagnosing, troubleshooting and repairing heavy mobile equipment
• Carrying out planned maintenance and breakdown support in the field
• Completing service reporting, job documentation and customer communication
• Managing your own workload and coordinating jobs from start to finish
• Providing a high level of customer service and technical support onsite
• Working safely and contributing to Komatsu’s zero harm culture

About You / Requirements

• Trade qualified Diesel Fitter / Mobile Plant Mechanic
• Previous field service experience within mining, construction or earthmoving equipment
• Strong diagnostic and fault-finding capability
• Ability to work independently with minimal supervision
• Strong communication and customer relationship skills
• Current MR Driver’s Licence
• Experience with Komatsu equipment highly regarded

What's On Offer / Benefits

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

How to Apply

• Ready to get started? Simply hit the apply now button!