Specialist, Information Technology

Specialist, Information Technology

ABOUT THE BUSINESS

Bravus is a diversified group of Australian businesses that deliver integrated energy and infrastructure services for the future.

We produce high-quality thermal coal for export at the Carmichael mine and renewable energy from the Rugby Run solar farm, both in central Queensland. Our Bowen Rail Company, Abbot Point Operations and North Queensland Export Terminal businesses facilitate the export of high-quality coal from Queensland’s Bowen and Galilee basins to the world.

These operations provide reliable and affordable energy solutions that help reduce poverty in the Asia Pacific region and power growth. We are proud to provide secure jobs and opportunities for businesses in regional Queensland and to help to support local economies so towns, cities and their residents can thrive.

We are part of the global Adani Group. Together, our operations are progressing the global transition to a lower emissions future – and fast. The Adani Group is the world’s largest multinational solar energy company and a pioneer in emerging renewables technologies via Adani New Industries Limited, in areas such as green hydrogen.

ABOUT THE ROLE

Reporting to the Chief Information Officer, in this role you will be accountable for performance of the IT Service Desk, including key performance indicators and governance across Bravus Australia’s ICT environment which includes Mining, Rail, Port, Renewables and corporate functions The role ensures IT services are delivered in a responsive, structured, efficient, safe and compliant manner.

This position is a permanent position based in the corporate Brisbane office, with a possible initial placement at our regional office in Bowen, Whitsundays Queensland, for a temporary and short period.

Responsibilities of the role include:

• Service Desk Ownership * ITSM Governance
• Governance, Risk & Compliance Execution
• Service Reporting, Metrics & Continuous Improvement
• IT Asset, Inventory & Lifecycle Management
• Operational Support – Hands On
• IT Portfolio & Demand Support
• Records & Reporting

**Requirements of the Role:**Our people are dynamic, passionate, solutions-focused and diverse. We offer a dynamic and supportive workplace along with competitive remuneration.

The successful applicant will align with our values of courage, trust and commitment along with being dedicated to high standards. A flexible attitude to work will be required to meet project deadlines.

Other qualifications and attributes required include:

Necessary:

• 5+ years’ experience in IT service desk/service delivery, IT governance, or operational IT environments; experience in mining/rail/port/industrial or regulated environments.
• Current Australian C class drivers licence.
• Strong understanding of IT risk, compliance, and service reporting frameworks.
• Hands-on technical capability across enterprise IT environments (endpoint, identity, collaboration, remote support).
• IT assets Management, software licensing, permissions & usage reviews, and lifecycle planning.
• Dashboards development and service performance metrics (e.g., Power BI)
• Strong analytical skills, and documentation management.
• Stakeholder engagement with ability to influence cross-functional teams to meet quality outcomes.
• Service Leadership & Accountability.
• Analytical & Structured Thinking.
• Operational Credibility.
• Strong Governance & Compliance Awareness.
• Drive Continuous Improvement across all facets of the role’s accountabilities.
• Ability to independently travel across Bravus operational and corporate sites (Mine, Port and Rail) as required.

Desired:

• ITIL Foundation (minimum); advanced ITSM certification preferred.

As part of the recruitment process, candidates will be required to participate in a number of checks which may be conducted to demonstrate applicant’s suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

This role is being sourced by our in-house recruitment team. We respectfully request recruitment agencies do not approach us about this opportunity.

If you’re interested in this role, click on ‘apply’ to submit your application by COB Sunday 17 May 2026.