Parts Interpreter - Forklifts

About the Company

Komatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer's needs.

The Role

Join Komatsu Forklifts as a Spare Parts Interpreter and be the go-to expert for parts sales, enquiries and support. You’ll play a key role in keeping our customers and technicians moving by delivering fast, accurate and professional service.

Location

• Prestons, NSW

Key Responsibilities

• Interpret parts requirements for internal teams and external customers.
• Prepare quotes and process parts orders and invoices.
• Manage stock replenishment and inventory levels.
• Coordinate freight, courier bookings and deliveries.
• Maintain accurate system data and documentation.
• Support inter-branch transfers and stock movements.
• Build strong relationships with customers and internal teams.

About You / Requirements

• Experience in a parts interpreter or similar role.
• Strong mechanical knowledge and ability to read parts manuals.
• Excellent customer service and communication skills.
• High attention to detail and strong organisational ability.
• Comfortable using computer systems (ERP / parts systems).
• Forklift licence (desirable).

What's On Offer / Benefits

• Technology: Discounts on Apple, Dell, Lenovo and Microsoft products.
• Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks.
• Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix.
• Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agent.

What’s in it for you?

• Variety in your day—customers, parts and problem-solving.
• Opportunity to build technical knowledge.
• Career pathways across the Komatsu business.