Machine Analyst

About us

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Based at either Wacol, Welshpool or Mt Thorley branch, we are our seekingaMachine Analyst to work in collaboration with Komatsu Service teams and our Customers to improve product reliability and performance, demonstrate new and innovative ways to manage and maintain our equipment and to support our customers business drivers. 

Key Responsibilities:

• Conduct routine and ad-hoc machine health assessments using Komatsu's proprietary monitoring and analytics systems to identify reliability and performance improvement opportunities.
• Analyse equipment performance, reliability trends and component health to improve machine availability, utilisation, fuel efficiency and component life.
• Investigate machine failures and recurring issues through root cause analysis and develop practical recommendations for continuous improvement.
• Communicate equipment performance findings and recommendations to Komatsu Service teams and customers, ensuring actions are understood and implemented.
• Collaborate with Product Support, Engineering and Analytics teams to develop and enhance predictive maintenance and asset management solutions.
• Monitor and track the effectiveness of recommendations, documenting outcomes and demonstrating customer value.
• Develop and maintain strong customer relationships while promoting Smart Solutions and industry best practice maintenance strategies.
• Facilitate knowledge transfer and provide training on SmartCare analytics tools and data-driven maintenance practices to internal and customer stakeholders.
• Evaluate service performance and support continuous improvement initiatives aimed at reducing customer operating costs and achieving best-in-class equipment reliability.

What we are looking for:

• Trade and/or Engineering qualification
• 5+ years technical experience with Komatsu Mining Equipment
• 5+ years of managing product performance on customer site
• Experience analysing machine condition and performance data to identify reliability improvement opportunities.
• Strong communication, stakeholder engagement and technical report writing skills.
• Ability to translate complex technical information into practical maintenance recommendations.

Why work for us

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• **Financial:**Income Protection Insurance provided through our company superannuation fund.
• **Career:**Recognition, awards, flexibility, further education studies and internal career development.
• **Health:**Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.