Fleet Performance Manager - Rental UE

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 5715

About the Role

Reporting to the Used Equipment and Rental Business Manager, the fleet Performance Manager will join our Used Equipment & Rental Department team on a Full-Time basis at our Perth Airport branch. This role is responsible for supporting parts, service and product support sales across an existing customer base while maximising Rental fleet availability, uptime and profitability. The role acts as the SME for CatUsed, facilitates used equipment inspections, supports growth in local used equipment buy‑ins, and partners with the Account Manager – Rental to drive parts, service and market share outcomes.

Department Overview: (Trades & Crafts – refer to Advert Project team folder)

Roster –5Days, 8 Hrs/Day

Key Responsibilities

• Maximise fleet uptime and profitability by managing day-today product support, parts and service sales, and monitoring Rental and Customer Fleet performance.
• Drive revenue and market share growth through proactive customer engagement, identifying parts, service, and used equipment opportunities, and increasing local UE buy-ins.
• Act as technical SME for CatUsed, by leading equipment inspections, supporting fleet decisions, and delivering practical, continuous improvement recommendations.
• Strengthen customer and internal partnerships by managing escalations, maintaining CRM accuracy, coordinating warranty and PINs, and working closely with Account Managers and Service Teams.

Skills & Experience

• Relevant qualification and experience – Engineering, commercial or trade background with 5+ years experience in heavy equipment, rental or product support roles.
• Strong technical knowledge – Sound understanding of earth-moving equipment, fleet performance and whole-of-life cost management
• Commercial and sales capability – Proven ability to identify opportunities, grow revenue and influence outcomes.
• Clear communication and problem-solving skills – Ability to analyse data, manage stakeholders and deliver practical solutions.

What's On Offer / Benefits

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

How to Apply

Reference Number: 5715