Administrator - Service Operations

About the Company

Our Company & Commitment With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

About the Role

Reporting to the Operations Support Admin Supervisor of CRC, as the Administrator – Service Operations, you'll play a vital role in delivering high quality administrative support to our team located in South Guilford.

We're seeking a self-motivated individual with keen attention to detail and ability to multitask effortlessly whilst maintaining effective stakeholder relationships. A problem-solving mindset and a focus on the bigger picture are essential.

Roster: Monday – Friday 8.5 hours per day (including unpaid meal breaks) Location: South Guilford

What you’ll do:

• Providing high-quality administrative support across the team
• Handling purchase requisitions and overseeing the purchasing process
• Managing time capture reporting to ensure accurate records
• Maintaining archives and ensuring documentation is well-organized and accessible
• Ensuring compliance with WesTrac policies and procedures
• Coordinating and managing training requirements for staff
• Overseeing safety and contamination control audits
• Building and maintaining positive relationships with customers and internal stakeholders

Skills and Experience:

• Relevant administrative qualification at tertiary level or several years’ experience working in a similar level influencing role
• Professional level of computer literacy and data entry skills
• Effective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly
• Customer service orientation
• Attention to detail and accuracy
• Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people
• Stress tolerance and the ability to maintain satisfactory work standards under pressure

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
• Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 5610