Administrator - Service Operations

About the Role

Be the organisational backbone of a high‑performing WesTrac team supporting operations at one of NSW’s largest gold mining sites. This is a fast‑paced, hands‑on administration role where your accuracy, coordination and communication directly enable safe, efficient frontline service delivery.

WesTrac is seeking a proactive General Administrator to support our team at Newmont Cadia, providing essential clerical, scheduling and workflow support across both operational and office‑based functions. You’ll work closely with technicians, leaders and internal stakeholders to ensure documentation, enquiries and daily processes are completed accurately and on time.

This role suits a confident administrator with experience in a service, workshop, mining or operational environment who is ready to step beyond general admin and build a long‑term career in operations, projects or leadership.

Key Responsibilities

• Perform end‑to‑end administrative support including document control, data entry and records management
• Manage incoming enquiries (phone, email, internal requests) and provide timely support to staff and customers
• Assist with scheduling, meeting coordination and general office organisation
• Prepare basic reports, update spreadsheets and support operational documentation
• Maintain filing systems, office supplies and ensure smooth day‑to‑day administrative operations
• Coordinate site access, inductions, medical bookings and compliance requirements
• Liaise with internal departments to support workflow, information requests and operational efficiency
• Contribute to continuous improvement initiatives to enhance accuracy, efficiency and customer experience

Skills & Experience

• Experience in an administrative role within a service, workshop, mining or operational environment
• Strong customer service skills with the ability to build effective working relationships
• Proven ability to manage competing priorities in a fast‑paced environment
• Clear and professional written and verbal communication skills
• Proficiency in Microsoft Office with strong attention to detail and data accuracy
• A proactive, solutions‑focused approach with a commitment to continuous improvement
• Experience with ERP systems (SAP, Pronto, SuccessFactors) is highly regarded

About the Company

At WesTrac, we're Made for More — more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we're united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.

We invest heavily in your development, offering access to our in‑house RTO (50737), dedicated learning pathways, and hands‑on experience with the latest Cat® technology and future‑focused capabilities. As one of the world’s largest authorised Cat® dealers, you’ll be part of an industry leader shaping what’s next in mining and construction.

What’s On Offer / Benefits

Financial Benefits — Paid Parental Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & 600+ retail discounts (Coles, Petbarn, Virgin, HOYTS, Crown). Purchased leave and RDO options available. Health & Wellness — Discounted Health Insurance, Fitness Passport, and EAP support for you and your family. Culture & Career — Made for More recognition awards, internal career progression, training and flexibility through the award‑winning WesTrac Institute. Additional Perks — Free parking, onsite café, and access to wellbeing activities at selected locations.

Apply Now

If you believe you have the skills and experience to succeed in this role, please submit your resume via the link. For further information, contact NSW Recruitment on 1300 797 028.

Successful applicants will be required to complete a satisfactory National Criminal History Check and Medical as part of the recruitment process.

WesTrac is a member of the Diversity Council of Australia and is committed to equal employment opportunity and building an inclusive workplace.