Administrator Billing & Claims

About the Company

Downer Energy and Utilities is a leading provider of end to end services across Australia and New Zealand delivering critical infrastructure and maintenance services within the utilities sector. We are committed to supporting our customers and communities through safe reliable and innovative solutions.

At Downer our people are at the heart of everything we do. We are committed to fostering a diverse and inclusive workplace where everyone feels valued respected and empowered to succeed.

About the Role

The opportunity

We are seeking a detail focused and organised Administrator Billing & Claims to join our Energy and Utilities Support Services Hub. In this role you will play a key part in supporting billing and claims activities across a diverse portfolio of projects and operational contracts.

Working closely with Project Managers, Site Coordinators and Finance teams you will ensure invoices and claims are prepared validated and submitted accurately and on time in line with contractual and financial requirements. This is a great opportunity to contribute to critical business operations while working in a collaborative and fast paced environment.

Key Responsibilities

• Prepare invoices and completion claims in line with project and contractual requirements
• Validate billing documentation including timesheets purchase orders and supporting records
• Process billing requests through the Support Services Hub platform
• Maintain accurate billing records in financial systems including JDEGS
• Track billing status and ensure documentation is complete and compliant
• Identify and resolve billing discrepancies in collaboration with stakeholders
• Support project teams with billing queries and documentation requirements
• Contribute to continuous improvement of billing processes and workflows

About You / Requirements

• Experience in billing invoicing claims or financial administration roles
• Experience supporting billing within project or operational environments
• Strong understanding of billing documentation including timesheets purchase orders and financial records
• Experience working with financial systems such as JDEGS or similar ERP platforms
• Strong organisational skills with the ability to manage competing priorities and deadlines
• High attention to detail and ability to identify discrepancies
• Strong communication skills with the ability to engage effectively with stakeholders
• Proficiency in Microsoft Office applications

Qualifications & Certifications

(As listed, no specific qualifications are stated in the job description.)

What we offer

• A collaborative team environment within a centralised Support Services Hub
• Opportunities for career development and internal progression
• Exposure to a variety of projects and operational environments
• Flexible working arrangements where applicable
• A strong focus on safety wellbeing and professional growth

About Energy and Utilities

Energy and Utilities is a leading provider of end to end services across Australia and New Zealand delivering critical infrastructure and maintenance services within the utilities sector. We are committed to supporting our customers and communities through safe reliable and innovative solutions.

At Downer our people are at the heart of everything we do. We are committed to fostering a diverse and inclusive workplace where everyone feels valued respected and empowered to succeed.

How to apply

Click Apply Now to submit your application including your resume and a brief cover letter outlining your experience.

Please note

Downer does not accept unsolicited resumes applications or candidate profiles from recruitment agencies. Any submissions received will be considered property of Downer and no fees will be payable.