Account Representative Aftermarket
Komatsu
Job Description
About the Company
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
We’re looking for an Account Representative to support our South East Region, based in Adelaide, managing a large portfolio of construction & utility customers.
This role focuses on service plans, parts, attachments, consumables and aftermarket support. You’ll be the daily contact point for customers, providing fast, accurate quoting, order coordination, product information and proactive account management.
You’ll work closely with operations, logistics, parts, and internal sales teams to ensure customers receive the support they need to keep their equipment running efficiently. Your work directly contributes to customer retention, aftermarket growth and Komatsu’s reputation for reliability and service excellence.
This is a fantastic opportunity to join a global OEM known for world‑class machinery, strong customer partnerships and long‑term career development.
The successful applicant will be required to travel across South Australia, Victoria and NSW semi frequently.
**Role Located:**Adelaide – Dry Creek
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- **Financial:**Income Protection Insurance provided through our company superannuation fund.
- **Career:**Recognition, awards, flexibility, further education studies and internal career development.
- **Health:**Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
What we are looking for:
- Strong customer service and relationship‑building capability
- Understanding of aftermarket processes, service plans, parts or construction equipment
- Ability to manage multiple accounts with structured planning and follow‑through
- Commercial acumen across quoting, pricing and product mix
- Experience with CRM systems and structured workflows (desirable)
- Technical understanding of parts, service or equipment (trade or tertiary desirable)
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
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